ABOUT
NextGen Networks has successfully implemented thousands of networking sites throughout the world on behalf of hundreds of customers. We service a broad range of businesses from small enterprises to Fortune 500 companies.
We offer a full suite of telecom products and services including: MPLS, SD-WAN, VoIP, IoT, Cloud Solutions, Cybersecurity, Wireline and Mobility.
We have worked cooperatively with clients and their vendors for over 22 years to achieve the highest levels of customer service. We are also a women-owned business.
NextGen provides support for RFPs, RFIs, Bid Requests and Audits for Wide Area Networking and Telecommunications. NextGen is flexible and can provide custom solutions for almost any IT Project.
WHAT WE DO
Connect.
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Whether you need to connect to your employees, your customers or the cloud, NextGen offers a full suite of services including wireline and mobility to connect your business.
Optimize.
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In the multi-cloud environment businesses experience today, companies must do more than simply establish a private and secure network—they must also optimize it. NextGen can help you design a network optimized for both speed and latency within the parameters of your business requirements.
Secure.
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As the number of cybersecurity threats continue to increase, the issue of network security is top of mind at all levels of business. NextGen can help you to match the appropriate cybersecurity products and services to best protect and defend your network.
Manage.
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Businesses must manage equipment, billing, and implementation across multiple vendors. NextGen provides project management (both remotely and on-site) allowing you to concentrate on your core business.
Why NextGen?
OVER 22 YEARS OF SUCCESS IN TELECOM
HIGHLY SKILLED AND KNOWLEDGEABLE TEAM
TRUSTED PARTNER OF ALL TYPES OF BUSINESSES FROM FORTUNE 500 COMPANIES TO SMALL ENTERPRISES
WE LISTEN TO YOU—AND FOCUS ON YOUR IMMEDIATE NEEDS
PROMPT AND FREQUENT STATUS ON IMPLEMENTATION, MAINTENANCE AND BILLING
A KEEN UNDERSTANDING OF CURRENT MARKET RATES
NETWORK DESIGN-FOCUS ON RELIABILITY AND PERFORMANCE
FASTER AND MORE EFFICIENT IMPLEMENTATION
CONTRACT AND BILLING FLEXIBILITY
OUR CARRIER RELATIONSHIPS ALLOW DIRECT ACCESS TO ORDERING AND BILLING SYSTEMS
PROVISIONING FLEXIBILITY – INCLUDING ON-SITE SUPPORT OPTIONS
WE CAN, AND DO, WORK “OUTSIDE OF THE BOX”
SERVICE EXCELLENCE
Our task at NextGen Networks has been clear from the start. In order to differentiate ourselves we must provide customers with the highest level of network performance and customer service.
Our customers demand excellence in the following:
Maximal Network Performance
World Class Service Level Agreements (SLAs)
Expedient Mean Time to Install (MTTI)
Expedient Mean Time to Repair (MTTR)
Customized Billing Analytics
Customer Service
With direct access to online systems we place, track and provide status on orders without delay, driving down MTTR and MTTI. Businesses need to understand their bills—NextGen can help to make this both possible and straightforward. NextGen provides customized billing analytics, to help you understand your bill, optimize your network and make informed decisions. After all, you should know what you are paying for.
Our experienced Sales and Support Specialists have helped us maintain relationships with Fortune 500 companies for over 20 years. Our customers range from small firms with single locations to very large firms with hundreds of locations. We have found that both customers have something in common: they require accurate, straightforward and prompt communication. Our service professionals are our lifeblood and in large part define who we are.